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An AI bot that calls the DMV and books your appointment

DMV phone lines are known for menus and long holds, and appointment slots can be hard to get. Text Book your DMV office and what you need to do there. An AI assistant calls, works through the menu, waits on hold, asks for an appointment in the times you gave it and texts you what was booked.

Example text“Call the DMV on Mission Street and book an appointment to renew my driver's license, weekday mornings, under Pat Kim.”
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What the call can sound like

An illustration. Real calls vary with the business.

  1. Phone menu“To schedule an appointment, press 2…”
  2. BookPresses the option for appointments and holds.
  3. Recording“Your call is important to us…”
  4. BookKeeps waiting for a person.
  5. Agent“DMV appointments, how can I help?”
  6. Book“I'm calling for Pat Kim to book an appointment to renew a driver's license, weekday mornings.” It texts you the slot afterward.

How it works

  1. 1

    Text the office and the service

    Which DMV office or city, what you need to do (renew, register, REAL ID, a test) and when you're free.

  2. 2

    The assistant calls and waits

    It works through the menu and holds for a person.

  3. 3

    Get the booked time

    It asks for an appointment in your times and texts you the date and time, or the openings it was offered.

What to put in your text

  • The DMV office or the city, and the state
  • What you need to do there: renew a license, register a vehicle, apply for a REAL ID, or a driving test
  • The days and times you're free, and how flexible you are
  • The name the appointment should be under

Good to know

  • Not every DMV books by phone. Many send people to a website or an online scheduler. If the office doesn't book by phone, Book tells you what it was told.
  • Documents and fees are between you and the DMV. If the office needs a license number or other ID details that Book doesn't have, it asks whether they're needed and texts you.
  • Book doesn't pay fees and never gives out a Social Security number or card number on a call.
  • Book shows you the phone number it found before calling. Check it's the right office and reply YES.
  • Book calls regular US and Canadian business phone numbers. A call ends after about an hour as a safety limit.

Questions

Can it book a DMV appointment in any state?

It can call any DMV office with a regular phone number that books by phone. Rules and scheduling systems vary by state, and some offices only schedule online.

What if the DMV doesn't take phone appointments?

The assistant asks how appointments are made and texts you what they say, such as the website to use.

Can it wait on hold and then let me talk to the DMV?

Yes. Ask for a call when a person answers and Book rings you and puts you through.

Is this affiliated with the DMV?

No. Book is independent and isn't affiliated with any state agency.

Is Book free?

Yes, Book is free to use. Standard message and data rates from your mobile carrier may apply to texts.

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Book is an independent service and is not affiliated with, endorsed by or sponsored by any state or local DMV or motor vehicle agency. Each state runs its own system, so what's offered by phone varies.