How it works
- 1
Text the office and the reason
The doctor or practice, the type of visit and the days and times you could do.
- 2
Review the plan
Book lists what it will say, including whether you are a new or existing patient and your insurance if you gave it.
- 3
Get the appointment by text
The assistant calls, asks for the visit and texts you the date and time, or the openings the office offered.
What to put in your text
- The doctor's name or the practice, and the city or street
- The kind of visit, such as a checkup, a follow-up or a new problem in a few words
- New or existing patient
- Insurance provider, or self-pay
- Days and times you can come in
Good to know
- This is not for emergencies. If you need urgent help, call 911 or your local emergency number.
- Book is a scheduling helper, not a medical service. It doesn't give medical advice or diagnose anything.
- Details such as a date of birth or insurance information are used only for your request and are masked in Book's records once it finishes.
Questions
Can it book with a specialist?
Yes, if the specialist's office takes appointments by phone. Some specialists want a referral first. The assistant asks the office and texts you what they need.
Can it book a telehealth visit?
If the office offers one, say so in your text and the assistant will ask for it.
What if the office has no openings soon?
It asks about the earliest options, doesn't commit to anything outside what you said works, and texts you the choices.
Is Book free?
Yes, Book is free to use. Standard message and data rates from your mobile carrier may apply to texts.