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An AI bot that calls restaurants that don't take online reservations

Some of the best small restaurants never signed up for an online reservation system. They take bookings by phone, often only at certain hours. Text Book the restaurant, the party size and the time. An AI assistant looks it up, calls, books the table and texts you the confirmation.

Example text“Table for 6 at Casa Maria in Tucson, Saturday at 6:30, under Lee. They don't take online reservations.”
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What the call can sound like

An illustration. Real calls vary with the business.

  1. Host“Casa Maria, can I help you?”
  2. Agent“I'd like to book a table for six on Saturday at 6:30, under Lee.”
  3. Host“We can do 6:30 or 8:15 for six. Do you need a high chair?”
  4. Agent“6:30, please. No high chair. Could you confirm it under Lee?”
  5. Host“All set.”
  6. BookYou get a text with the day, time, party size and name.

How it works

  1. 1

    Text the restaurant, party and time

    The name, the city, how many, the day and time, and the name for the booking.

  2. 2

    Check the place with Book

    It shows the address and number it found. You reply YES.

  3. 3

    It calls and you get the confirmation

    The assistant books the table and texts you the details.

What to put in your text

  • The restaurant's name and the city or street
  • Party size, date, time and how flexible you are
  • The name the table should be under
  • Anything they'd ask about: a high chair, a birthday, seating or an allergy

Good to know

  • Phone-only restaurants often take calls only at certain hours. Say you'd like it to call when they open and Book will place the call then.
  • If the restaurant wants a card to hold the table, Book doesn't give card numbers. It asks how to secure it and texts you.
  • If your time is full, it doesn't pick a different time unless you said that's fine. It asks what's open and texts you the choices.
  • Large parties can have extra rules, such as set menus or deposits. Mention yours so the assistant asks.

Questions

How do I know the restaurant doesn't take online reservations?

You don't have to. Book calls the number it found and books by phone either way.

Can it book a large party?

It can ask. The restaurant decides whether it can take your group, and it may have conditions, which the assistant texts you.

What if they ask for a deposit?

Book can't give a card number. It asks what the options are and texts you.

Is Book free?

Yes, Book is free to use. Standard message and data rates from your mobile carrier may apply to texts.

Skip the phone call. Send a text.

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OpenTable is a trademark of its owner. Book is an independent service and is not affiliated with OpenTable.